/incident-1.png?width=35&height=31&name=incident-1.png){kind=icon}
/circle-close.png?width=30&height=30&name=circle-close.png){kind=icon}
Our performance
This is where we report on our performance. So whether you're looking for our Annual, Performance, or Financial Reports then this is the place for you.
- Annual reports
- Interim financial reports
- Financial flows
Annual reports and financial statements
These reports are the principal way we document our yearly performance and hold ourselves publicly to account.
Annual report 2020/21
Annual report 2019/20
Annual report 2018/19
Annual report 2017/18
Annual report 2016/17
Annual report 2015/16
Annual report 2014/15
Annual report 2013/14
Annual report 2012/13
Annual report 2011/12
Annual report 2010 11
Interim reports
Below are announcements of interim results for the specified period below.
Interim report 20/21
Interim report 19/20
Interim report 18/19
Interim report 17/18
Interim report 16/17
Interim report 15/16
Interim report 14/15
Interim report 13/14
Interim report 12/13
Interim report 11/12
Interim report 10/11
Financial flows
This information provides a comparison between the financial flows to investors on the basis of our actual capital structure of water and what they would have been under Ofwat’s notional structure. We provide data for each year 2015/16, 2016/17 and 2017/18, and the average position over the three years.
- Performance reports
- Assurance plans
- Risk and compliance statements
- Statements from the board
- Regulatory policy and consultations
Performance reports
This is where we report on our performance. Further explanatory information for our performance can be found within this document. The data has been sent to the economic regulator of the water industry, Ofwat.
Annual performance report 20/21
Interactive performance review 20/21
Interactive mid-year performance review 20/21
Annual performance report 19/20
Interactive performance review 19/20
Interactive mid-year performance review 19/20
Mid-year performance report 19/20
Mid-year performance report 2020/21
Annual performance report 2018/19
Interactive performance review 18/19
Interactive mid-year performance review 18/19
Mid-year performance report 18/19
View our interactive performance review for 2017/18
Annual performance report 17/18
Mid-year performance report 17/18
Annual performance report 16/17
Annual performance report 15/16
Annual performance report 14/15
Annual performance report 13/14
Annual performance report 12/13
Annual performance report 11/12
Annual Performance Report 10/11
Performance Tables and Supporting Documents
Annual Performance Report 20/21 Tables (excluding 3A-3I)
Annual Performance Report 20/21 Tables (ODI performance model and tables 3A-3I)
Our accounting separation Methodology 20/21
Annual performance report 19/20 Tables
Our accounting separation Methodology
Annual performance validation commentary 18/19
Annual performance report 2018-19 Tables
Annual performance report 2017/18 Tables
Annual performance report validation commentary 17/18
Annual performance report tables 16/17
Annual performance report tables 15/16
Our accounting separation methodology
Assurance plans
Data assurance summary 19-20
Statement of risks, strengths & weaknesses 19
Atkins assurance report 18-19
Data assurance summary 18-19
Data assurance summary 18-19
Atkins assurance report 17-18
Risk and compliance statements
Risk and compliance statement 2019
Risk and compliance statement 2018
Statements from the board
Regulatory policy and consultations
To find out more about our regulatory policy and consultations, please feel free to click the link below...
Ofwat
Ofwat is the economic water industry regulator responsible for ensuring we meet the conditions of our licence which includes pricing policies, monitoring the level of services we provide and protecting our customers’ interests.
CCWater
CCWater is an independent organisation aims to protected consumers’ interests and investigate customer complaints free of charge.
DWI
The DWI is responsible for monitoring our compliance with the water quality standards, these are reported against compliance with drinking water quality standards in England, which are based on EU Directives. The DWI is part of the department of Environment, Food and Rural Affairs.
Environment Agency
The Environment Agency is responsible for protecting and improving the water environment which includes rivers, groundwaters, coastal waters, fisheries, pollution control, navigation and flood defences. In addition to this, it regulates both quality and the quantity of water we take from and return to rivers, other inland water and underground sources.
DEFRA
DEFRA sets national government policy for water and controls some very important aspects of our work. In particular the DWI sets the standards of our water quality based on EU standards and is responsible for making sure we meet them.
European Benchmarking
European Benchmarking Co-operation’s public reports has been published this year, setting out details of the performance of 44 companies from 20 different countries across Europe and beyond, against a variety of metrics.
This is the third year that Bristol Water has participated in this exercise. We believe that benchmarking our performance in this way provides us with a number of benefits. It broadens our horizons, allowing us to find out what others do to tackle similar challenges to those we face here, for example how companies responded to the effects of the hot, dry summer of 2018 as it increased demand for water beyond normally expected levels. Different technologies and innovations are emerging all the time, and it is important to keep pace with the ideas that can shape the future of our industry.
Read the full report by clicking the button below...
