Service status

22/08/2025

08:54

We are pleased to let you know that our crew has fixed the burst main last night, but they found another leak. We will return later today to carry out the repair. This will interrupt some of your water supply, and some of you may experience discoloured water. We apologise for any inconvenience cause.  

21/08/2025

21:50

As our crew is currently working on a burst main on Yanleigh Close, some customers in BS13 area may experience some discolouration to the water. This is caused by disturbance of sediment (mostly iron particles) in the water main. This happens after sudden changes in flow within our network. Please bear with us for now, once the work is complete, our crew will carry out flushing . Thank you very much for your understanding. 

13/08/2025

11:14

Due to complexity of the work, please be aware that St Andrews Road will remain closed till repair of road is  completed fully. We apologise for any inconvenience caused.