Service status

We'll update this page with details of any ongoing incidents within our region.

No Water/ Poor Pressure in Norton Malreward (BS14 & BS39)

06/10/2025

18:24

Burst has been repaired and you should start to see your water coming back on. You may experience very poor pressure or low pressure as we will be flushing the main at the same time. 

18:00

Due to demand, the first pallet of bottled water at the Village Hall has been used. We currently have more stock on its way, and we have been advised its estimated time is 18:30.

15:21

Due to complexity of this leak, it is taking longer than we expected to fix this leak. While our crew is still on site working on this burst main, we are looking into arranging alternative water supply for affected properties. Thank you very much for your understanding. 

08:05

Due to a burst main in Norton Malreward (BS14 & BS39) area, you may experience no water or very poor pressure. Our crew is on route to investigate this. We will endeavour to restore your water as soon as possible. Thank you very much for your patience.