Water supply contact

How can we help you today?

Contact our teams

Information on how to contact our teams at Bristol Water below.

Your water supply

Phone: Call our Operations team on 0345 702 3797
Monday - Friday: 08:00 - 18:00 (Out of hours contact available in emergencies only.)

What to do if you have no running water

What to do if your water looks or smells unusual

What to do if you have low pressure

Have you been contacted by Accent?

A survey company called Accent are currently conducting door to door surveys, on behalf of Ofwat, gathering feedback on your perception of us. They'll be carrying proof of ID with them, although we cannot confirm their identity over the phone. You can also refuse to take part if you wish.

Leave your feedback

Complete this short survey to let us know what you think of our services, customer service, or online experience.