Our Delivery Plan: Meeting our commitments to you

Tracking progress on key projects that improve your water services

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We’re investing in the improvements you care about – and your water bills help make them happen.

We’ve published our Delivery Plan to show how we’re progressing with key projects that matter to you.

It’s all part of our commitment to being open and transparent about the work we’re doing for your community and the environment.

Annual Delivery Plan and supporting table

Price Control Deliverables

Price Control Deliverables (PCDs). PCDs are another way for Ofwat to monitor our performance. They set out expectations for delivery on improvements and, where companies fail to deliver the outputs, funding will need to be returned.