Pre-development Enquiries

If you’re thinking about developing a housing or retail site, we can help guide you through the application process of adding a new water connection.

New development sites will often require a new water main, which we’ll connect to our network to provide your development with water. Pre-development enquiries allow you to obtain the information you need to effectively and easily plan your development. 

 

We can help you decide, prior to purchase, whether developing a parcel of land is feasible and talk you through the three methods of installing the required water infrastructure – requisitioning, self-lay and NAV.

Basic supply strategy enquiry

 

We’ll be able to give you an indication of the scope of the work required to supply your development - if you can tell us:

 

  1. the location of the site

  2. how many dwellings are to be constructed on it

  3. the estimated peak flow rate for any other proposed properties

We will not produce a design for the required mains, or provide budget costs, but you will be told whether it’s the main that runs straight past your development or a main on the other side of town that will supply your development.

 

Enquiries are free of charge, unless significant investigation into the supply strategy is required. Don’t worry, there’s no extra work to do, we'll contact you if we require a fee to be paid.

 

Preliminary mains design enquiry

 

We’ll be able to put together a provisional design for the mains that would be required to supply your development and provide budget costs for the required work - if you can provide us with the following:

 

  1. the location of the site

  2. a site layout drawing for the site

  3. how many dwellings are to be constructed

  4. the peak flow rate and annual water consumption for any other properties that are to be built

 Information on the costs associated with both requisitioning the required pipework and self-laying it will be provided. An application fee is payable for this service.

 

 

Mains Application Fees

If the developer of the site, or someone working on their behalf, has previously paid a fee, then an additional fee will not normally be payable.

If site comprises of mixed household/non-household development, fees may be higher.

Residential

Residential

 

Households

 

 

Fee

 

Commercial

 

Peak Flow Rate

 

 

Fee

50 or fewer

£360 (£300+VAT)

 

Up to 2 l/s

£600 (£500+VAT)

51- 300

£1,080 (£900+VAT)

 

2.1 – 5 l/s

£960 (£800+VAT)

More than 301

£1,800 (£1,500+VAT)

 

More than 5.1 l/s

£1,200 (£1000+VAT)

Design Fees 

The following charge will apply to all application that require a mains design.

If site comprises of mixed household/non-household development, fees may be higher.

Residential

 

Households

 

 

Fee

 

Commercial 

 

Peak Flow Rate

 

 

Fee

50 or fewer

£372 (£310+VAT)

 

Up to 2 l/s

£588 (£490+VAT)

51- 300

£588 (£490+VAT)

 

2.1 – 5 l/s

£900 (£750+VAT)

More than 301

£1,188 (£990+VAT)

 

More than 5.1 l/s

£1,188 (£990+VAT)

Small Developments

 

Are you planning a development of less than 5 properties? If you are, you will need to complete an Application For a New Supply Form to tell us your details and let us know what you are planning to do.

 

Visit our dedicated Small Developments page to find out all the information you need about your small development - including finding an approved plumber, application forms & much more. 

 

Response times

 

Responses to Basic Supply Strategy / Capacity Enquiries are sent out within 21 calendar days. Responses to Preliminary Mains Enquiries are sent out with a full design and budget estimate with 28 calendar days.

 

If you have completed a Preliminary Enquiry you should choose whether to requisition or self-lay the required infrastructure and complete application form for the chosen option. New Appointee applications are made by the selected NAV who will make an application on your behalf.

 

From April 2018 all Developers working with Bristol Water may be contacted by our regulator, Ofwat, to ask for feedback on Bristol Water and the service we provide. If you do not want to be contacted please inform a member of our Development Service or New Supplies team and we will pass that on to Ofwat.

What happens after I submit my application? 

 

Once we receive your form, we will contact you to arrange an appointment for one of our Network Site Agents to visit and meet with you to discuss your requirements. During the visit they will also give you any advice you may need.

 

For more information about getting a new Water Supply and the Water Regulations regarding the work, please see the Contact us about developments resource below. *create anchor link*

 

As of April 2018, all Developers working with Bristol Water may be contacted by our regulator, Ofwat, to ask for feedback on Bristol Water and the service we provide. If you do not want to be contacted please inform a member of our Development Services or New Supplies team and we will pass that on to Ofwat.

Contact us about developments

Whatever the problem, we're here to help...

All pre-development enquiries and mains applications from developers will be dealt with by our Developer Interface Team who will arrange for any required mains to be designed and priced, terms to be sent and the mains to be installed.

Sharon Ranahan – Developer Interface Manager

All enquiries from self-lay organisations and applications will be dealt with by our Development Services team who will produce or check the design of any required mains.  They will send out agreements and deal with the payments for any non-contestable work.  They will also deal with the asset value payments at the end of the job.

Tim St John – Head of  Development Services

To discuss issues encountered onsite once mainlaying has begun, including changes to the design, you should speak to one of our Network Site Agent. You will be notified of the person responsible for your site before work commences. They will inspect the work as the installation progresses, go through your as-laid plans with you, arrange bacteriological testing and attend the pre-start meeting. Weekly whereabouts should be sent to our Network Site Agent.

Nick Parr – Development Services Operations Manager

Telephone 0345 602 8022
Email: networksiteagents@bristolwater.co.uk

You should contact our New Supplies team about service connection issues.  They will inspect the supply pipes before connection, authorise the connection and deal with the invoices and payments connected with the services.

Georgia Cook – New Supplies Manager

Please address correspondence to the relevant department at:

Bristol Water
Bridgwater Road
Bristol
BS13 7AT