The Innovative Mind

Our Philosophy


We believe innovation and creative thinking is a mindset, it isn't always new technology or a new gadget, although it can be that too. Being creative and innovative is part of who we are and it runs throughout our business. It can come from anyone and anytime, and you must allow room for failure. We love those big bang innovations that change us but we also seek those continuous improvements, we love those who are always seeking the answer. Our community and those around us help us be better so we are always open to new ideas from others.

Read some articles from our blog

Why your home may be at risk from a burst

Feb 12, 2021 3:40:51 PM

Most of the time, water bursts are pretty unpredictable. But there are a few occasions where we can estimate there’ll be a high volume, one of those occasions is sudden temperature changes.

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Social Contracts – an investor perspective

Jan 7, 2021 12:36:32 PM

I came on to the Board of Bristol Water in 2016 following an ownership change.  It is fair to say that Bristol Water faced a range of challenges at the time, having appealed the two previous price reviews to the Competition & Markets Authority (“CMA”), needing to close a significant efficiency...

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Eight new water fountains to be installed across Bristol

Jan 6, 2021 1:08:15 PM

They will save Bristolians half a million pounds and prevent 50 miles of plastic bottle waste every year

Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight against plastic waste.


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COVID-19 customer update

Nov 4, 2020 4:38:42 PM

Last updated: 9 April 2021



Please note: This page will change based on the latest updates from the Government. Please refer to the ‘last updated’ box above.


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Vigo and Blagdon Woods affected by Ash dieback

Nov 3, 2020 10:40:37 AM

Vigo and Blagdon woods are the latest locations to be affected by a deadly disease running rampant in Ash trees across the country and beyond.



The disease is known as Ash dieback and experts believe 95% of UK trees will be lost to it this decade.


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The ecological context behind your tap water

Oct 9, 2020 9:37:27 AM

Every time we turn on a tap we take water from nature. A lot. On average customers in the Bristol Water area need somewhere in the region of 270 million litres a day! That’s 270,000 tonnes of water we take from the environment. This water is unfit for human consumption and requires energy and...

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Making a difference with our education assets

Oct 8, 2020 11:27:37 AM

These have been really tough times for all of us, a global pandemic, furlough’s, working from home, our schools not always being open and all those fun things we enjoy have either stopped, re-started and stopped again under lockdown. So maybe it was a good time to launch our new suite of...

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The Quest


We are looking to solve a number of innovation challenges and we want your help to get there.
The Bristol Water Innovation Podcast - as part of our quest to solve innovation challenges we've put together a podcast featuring some of the brightest minds in innovation. Check out the link below to hear what they have to say...

Here are some examples of our work on the quest...

University of West England - Water Use Study


This is the largest study of its kind in Europe. We've collaborated with the University of West England in a student village project on water consumption evidence base.


Dynamically Adaptive Connectivity


We've set up a 'field lab' within Bristol to control how our different areas work together to prevent leaks, lower disruption, and improve water quality.

Acts of Genius


Pipe Apparatus

Biodiversity Score

The Water Bar

Want to speak to us about innovation?

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Call us


You can call us on 0345 702 3797