Leak report contact

How can we help you today?

Contact our teams

Information on how to contact our teams at Bristol Water below.

Report a leak

Phone: 0345 702 3797
Monday - Friday: 08:00 - 18:00 (Out of hours contact available in emergencies only.)

Online form: Report a leak.

Help with leaks

Update us on the progress of your leak

How to find your stop tap

Have you been contacted by Accent?

A survey company called Accent are currently conducting door to door surveys, on behalf of Ofwat, gathering feedback on your perception of us. They'll be carrying proof of ID with them, although we cannot confirm their identity over the phone. You can also refuse to take part if you wish.

Leave your feedback

Complete this short survey to let us know what you think of our services, customer service, or online experience.