Leak report contact
How can we help you today?
Contact our teams
Please be aware that we will be closed on Monday 26th May for the Bank Holiday. If you have an emergency you can still contact us on our operations number.
Information on how to contact our teams at Bristol Water below.
Report a leak
Phone: 0345 702 3797
Monday - Friday: 08:00 - 18:00 (Out of hours contact available in emergencies only.)
Online form: Report a leak.
Have you been contacted by Accent?
A survey company called Accent are currently conducting door to door surveys, on behalf of Ofwat, gathering feedback on your perception of us. They'll be carrying proof of ID with them, although we cannot confirm their identity over the phone. You can also refuse to take part if you wish.
Leave your feedback
Complete this short survey to let us know what you think of our services, customer service, or online experience.