Moving Home

There are currently 3 live water incidents

View all

If you've recently moved home, or are considering a move in the near future, let us know your new address so we can make the move to a new house as smooth as possible.

Change of Address

Step 1

Step 2

Step 3

Step 4

Step 5

1. Your details

First name*

Last name*

Date of birth*

Email*

Daytime telephone* (including area code)

Mobile telephone

2. Old address

House/Flat name or number*

Address line 1*

Address line 2*

Town*

Post code*

Date of move*

Final meter reading (if applicable) (black figures only)

Customer number (at the top of your bill)

Were you / are you responsible for paying the bill at the old address? *

Yes

If no, what name is the account in?

If you have an existing payment arrangement with us would you like this to continue?*

Yes

Please confirm the new occupiers name if known

Temporary address House/Flat name or number*

Temporary address line 1*

Temporary address line 2

Temporary address town*

Temporary address post code*

4. Additional information

Additional information Further information you think may help us

5. Submit & confirm

Selective Metering

Be aware that from October 2016, we aim to install a water meter in unmetered properties upon a change in occupancy.

This is part of our commitment to become a more sustainable water supplier, and it means you’ll only ever pay for the water you actually use. Visit our page on Water Meters for more information on the benefits of having a water meter.

Selective metering information

You could save money with a water meter!

Activities at the lakes

You could save money with a water meter!

Activities at the lakes

Moving home

If you've recently moved home, or are considering a move in the near future, let us know your new address so we can make the move to a new house as smooth as possible.

Selective Metering