My Account

Find out more about online billing, 
keeping your details up to date and more.

Bristol Water Staff member sitting at a desk

Pay a bill

Choose from several ways to pay your water bill, learn about how your bill is calculated, and log in to your account.

Learn more about payment options

Woman using a computer at home

I'm moving home

If you’re moving home, all you need to do is complete our online moving form and we'll take care of the rest.

Learn more about moving home

Man making an online payment

Online billing

Paying your bill online just got easier. Find out more information about the benefits of online billing now.

Learn more about online billing

Woman with water on her hands

Priority Services

If you have additional needs or a disability, you can sign up to our Priority Services register for free.

Learn more about priority services

Bristol Water support employee

I'm struggling to pay

We have a range of plans to reduce your bills or help manage your payments.

Learn more about help with bills


Payment Plans

If you need help paying your bill, there are a range of payment plans to choose from.

Learn more about payment plans

Bristol Water workers on site

Water Supply Charges

Each year we set our charges according to price limits that are determined by our regulator Ofwat every five years.

Learn more about supply charges