Bereavement support
When you are dealing with the loss of a loved one, there is a lot to think about and organise. We want to ensure we make dealing with us as easy as possible.
Loss of a loved one – we are here to help
To make sure we can support you in the best way possible, it would be helpful if you had the following information ready when contacting us:
- Details of your loved one, including their name, address, and their date of death
- Bristol Water customer number (if available)
- Whether the property is owned or rented
- An up-to-date meter reading (if applicable)
- The name, address and contact details of the person/executor who will be looking after the deceased’s affairs
- Details of anyone still living at the property
- Whether water is still required at the property
Don’t worry if you don’t have all this information we can still help.
We also work with Life ledger, which is a free online service that makes things a little easier. Life Ledger allows you to notify lots of companies in one easy contact about the passing of your loved one.