Our values

The seven values that define who we are...

We have identified seven values that we believe define who we are. Since the creation of Bristol Water in 1846, our purpose has been to make a positive impact on the lives of our customers, our communities, our colleagues and the environment – above and beyond the delivery of pure and reliable water. Our values help us achieve our purpose, our vision, our mission and our strategic objectives. Our values will help us be the best we can be. They will guide the ways we serve our purpose together.