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Contact our teams
Find information on how to contact our teams at Bristol Water below.
Christmas Opening Hours
Billing - Our billing team's opening hours will vary slightly over the Christmas period. Please see below:
Week Commencing 22nd Dec:
- Monday 22nd – normal (8am-6pm)
- Tuesday 23rd – normal (8am-6pm)
- Wednesday 24th – 8am – 2pm
- Thursday 25th – Closed
- Friday 26th – Closed
- Saturday 27th - Closed
- Sunday 28th – Closed (as normal)
Week commencing 29th Dec:
- Monday 29th Dec – normal (8am-6pm)
- Tuesday 30th Dec - normal (8am-6pm)
- Wednesday 31st Dec – normal (8am-6pm)
- Thursday 1st Jan - Closed
- Friday 2nd Jan - Closed
- Saturday 3rd Jan - normal (9am – 1pm)
- Sunday 4th Jan – Closed (as normal)
Week Commencing 5th January – hours as normal
Moving home
Phone: 0345 600 3600
Monday - Friday: 08:00 - 18:00, Saturday: 09:00 - 13:00
Online form: Moving address online form. You can submit a moving form online and we'll update your account within 5 working days.
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