Our Blogs (9)

12 March 2019

On 12th March 2019, Bristol Water was paid a special visit by the Institute of Customer Service (ICS). The Institute is...

27 February 2019

In January 2019 we published our social contract which sets out our framework to deliver our purpose. Our social...

16 January 2019

Following over a year of discussion and countless conversations with the people of the West Country, Bristol Water has...

21 November 2018

When we get reports of customers with no water our first thought is “how do we get the water back on” rather than how...

20 September 2018

4th December 2020 We have today responded to the Consumer Council for Water’s report into unwanted contacts and written...

19 June 2018

The Environmental Information Regulations 2004 (EIR) came into force on 1st of January 2005. They apply to public...

19 June 2018

The UK Government introduced legislation for employers with 250 or more employees, to publish annually, information...

19 June 2018

Our Board believes that it is right to employ the highest standards of corporate governance for the benefit of our...

18 June 2018

Director of Strategy & Regulation Iain McGuffog took up the post of Director of Strategy and Regulation at Bristol...

13 February 2018

Giving people time and space to think is always a difficult ask in an increasingly busy world. But I think it is vital...