The Environmental Information Regulations 2004 (EIR) came into force on 1st of January 2005. They apply to public authorities, which for the purposes of the EIR includes, Bristol Water plc. Requests can be made by anyone. They need not be in writing, and can be made by telephone, in person, e-mail or other means of communication. There is also no requirement to refer specifically to, or state that the request is made under the Environmental Information Regulations, nor to give any reasons for the request, or the proposed use for which the information requested. However, it will help to process the request more efficiently if “Environmental Information Regulations” or “EIR” is mentioned when making the request. It is also open to anyone making a request to ask for information to be provided in a certain format, such as by paper copy, electronically or to inspect information. If you wish to make a request please read the leaflet attached below for more details.