Why choose to have a water meter?

With a water meter you only pay for what you use, allowing you to take full control of your bill. You’re also more likely to reduce your water use, helping the environment.

Find out more


Your Water

How can we help you today?

Every day, we supply 1.2 million people in the city of Bristol and surrounding areas with clean, fresh drinking water. No matter what the issue is, we’re always on hand to help every single one of our customers.

Your Supply

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Supply problems

Do you want to stay up to date with our latest incidents?

Check ongoing incidents

Bristol harbourside

Your area

Launch our interactive map to view ongoing work.

Check your area

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Report a leak

Detecting and repairing leaks is a top priority for us.

Report a leak


Need help paying?

If you’re struggling to pay, we can help. We have a range of plans to reduce your bills or help manage your payments.

Get help paying your bill

Priority Services

If you have additional needs or a disability, we can
help with meter reading, different bill formats, 
priority repairs, emergency bottled water and more.

Find out more about Priority Services

Every drip, every drop

Every drop of water is precious

Saving water isn't as hard as you might think. We've got some top tips and simple changes you can make to take care of every drop of water. Every drip we stop and every drop you save helps tackle climate change, protect our rivers, reduce bills and keep your water flowing.

Find out more about how you can help

Bristol Water employees

Water quality in your area

Enter your postcode or find your area to check your water hardness and quality.

Free water saving devices

Claim your free water saving devices at Save Water Save Money. There are lots of great items to help you save water around the home, and the Save Water Save Money team are always updating the items they supply.

Get FREE water saving devices

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*£109 saving based on a random sample of 6,500 Bristol Water customers who opted for a meter.