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What’s the average water bill? It’s not as simple as you think.

What’s the average water bill? It’s not as simple as you think.

Actually, calculating the average water bill isn’t as easy as you might think. Your bill depends on how you’re billed...

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Keeping the water flowing at new NHS Nightingale Hospital in the South West

On Monday 27 April 2020, the NHS opened its latest Nightingale hospital to in Bristol to look after critically ill...

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Access to lakes and reservoirs closed

Access to lakes and reservoirs closed

We’ve made the decision to close the car parks at our reservoirs and lakes from Monday 23 March. Given the current...

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Bristol Water gets new partners to deliver for people

Bristol Water gets new partners to deliver for people

Bristol Water awards £75million in contracts to Lewis Civil Engineering and Gallagher through an innovative new...

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Social Contract for Water: Evolution or Revolution?

Social Contract for Water: Evolution or Revolution?

In January 2019 we published our social contract which sets out our framework to deliver our purpose. Our social...

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Bristol Water publishes the water industry’s first Social Contract

Bristol Water publishes the water industry’s first Social Contract

Following over a year of discussion and countless conversations with the people of the West Country, Bristol Water has...

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What is a ‘rezone’?

What is a ‘rezone’?

When we get reports of customers with no water our first thought is “how do we get the water back on” rather than how...

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Bristol Water responds to Consumer Council for Water report

Bristol Water responds to Consumer Council for Water report

We have today responded to the Consumer Council for Water’s report into unwanted contacts and written complaints: Ben...

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Environmental Information Request

Environmental Information Request

The Environmental Information Regulations 2004 (EIR) came into force on 1st of January 2005. They apply to public...

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