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Pre-development Enquiries

Looking to enquire regarding a new development or have questions? Learn more about this below.

Pre-development enquiries allow you to obtain the information you need to:


    Help you decide, prior to purchase, whether developing a parcel of land is feasible


    Choose between the three methods of installing the required water infrastructure – requisitioning, self-lay and NAV.


    However if your development is less than five properties it is unlikely that you will need a water main, so you can complete the services only Application Form in the Small Developments section of the website and not a pre-development enquiry form.

Directing Your Enquiry

Basic Supply Strategy Enquiry

Preliminary Mains Design Enquiry

Basic supply strategy enquiry

If you can tell us:

the location of the site


how many dwellings are to be constructed on it


the estimated peak flow rate for any other proposed properties


then we will be able to give you an indication of the scope of the work required to supply your development. We will not produce a design for the required mains, or provide budget costs, but you will be told whether it’s the main that runs straight past your development or a main on the other side of town that will supply your development, for example.

Enquiries are free of charge unless significant investigation into the supply strategy is required.  We will contact you if we require a fee to be paid.

Find out more about Preliminary mains design enquiries...

Are you planning a development of less than 5 properties? If you are, then click here for more details...

Preliminary mains design enquiry

If you can:

tell us the location of the site


provide a site layout drawing for the site


tell us how many dwellings are to be constructed


tell us the peak flow rate and annual water consumption for any other properties that are to be built


then we will be able to put together a provisional design for the mains that would be required to supply your development and provide budget costs for the required work. Information on the costs associated with both requisitioning the required pipework and self-laying it will be provided.

An application fee is payable for this service.

Response times

Responses to Basic Supply Strategy / Capacity Enquiries are sent out within 21 calendar days. Responses to Preliminary Mains Enquiries are sent out with a full design and budget estimate with 28 calendar days.

If you have completed a Preliminary Enquiry you should choose whether to requisition or self-lay the required infrastructure and complete application form for the chosen option. New Appointee applications are made by the selected NAV who will make an application on your behalf.

From April 2018 all Developers working with Bristol Water may be contacted by our regulator, Ofwat, to ask for feedback on Bristol Water and the service we provide. If you do not want to be contacted please inform a member of our Development Service or New Supplies team and we will pass that on to Ofwat.

Small Developments

Are you planning a development of less than 5 properties? If you are, you will need to complete an Application For a New Supply Form to tell us your details and let us know what you are planning to do.

Please complete the Application Form online via the link in the Resources Section below, or if you prefer you can download a form and either email or post it to us. Our email address is newsupplies@bristolwater.co.uk

Please post to:
New Supplies Team
Bristol Water Plc
Bridgwater Road
Bristol
BS13 7AT

Once we receive your form, we will contact you to arrange an appointment for one of our Network Site Agents to visit and meet with you to discuss your requirements. During the visit they will also give you any advice you may need.
For more information about getting a new Water Supply and the Water Regulations regarding the work, please see the resources below.
For larger developments please complete the form in the pre-development enquiries section.

From April 2018 all Developers working with Bristol Water may be contacted by our regulator, Ofwat, to ask for feedback on Bristol Water and the service we provide. If you do not want to be contacted please inform a member of our Development Service or New Supplies team and we will pass that on to Ofwat.

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