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Coronavirus update

We know it's a difficult time for everyone right now, we hope you're staying safe. Due to the ongoing Coronavirus outbreak we're now only entering homes for critical work. Things like no water, water quality issues and potential damage to your home or life. Hope you understand.

If you want to chat through what this means for you, then give us a call.

Please note: If you are given the opportunity to complete a survey, we encourage you to take the chance to have your say. Customer feedback is an important part of our and Ofwat’s activity in regulating the performance of water companies and the services we provide to our customers. If you do not want to be surveyed by us please let us know and you won’t be surveyed but may still be contacted by Ofwat. For more information please see our Privacy Notice.



Need a little more help...

You'll be surprised how making small changes to how you live can result in a big reduction in the amount of water you use.

If you're struggling to do something then why not look through our help on stop taps and other content related elements.