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Coronavirus update

We're now providing most of our normal services again. If you need to chat about anything give us a call on 0345 600 3600 if it's about your bill, or on 0345 702 3797 if it's about your water. If you need to contact us in another way please check out the links below.

Please note: If you are given the opportunity to complete a survey, we encourage you to take the chance to have your say. Customer feedback is an important part of our and Ofwat’s activity in regulating the performance of water companies and the services we provide to our customers. If you do not want to be surveyed by us please let us know and you won’t be surveyed but may still be contacted by Ofwat. For more information please see our Privacy Notice.



Need a little more help...

You'll be surprised how making small changes to how you live can result in a big reduction in the amount of water you use.

If you're struggling to do something then why not look through our help on stop taps and other content related elements.