*note if this section is empty it means there are currently no ongoing incidents
Area: Cyber safety – phishers posing as us online
Issue: Phishers - cyber safety
Unfortunately, scammers and phishers are taking advantage of our trusted position in providing your water supply, and we’re aware of some recent activity of a website posing to be us. Our website address will always be www.bristolwater.co.uk – if you see ‘plc’ in the web address, this is not us.
Please also be aware that emails coming from us will normally only ever come from our customer services team.
If the email is addressed from an unheard of person posing to be Bristol Water, or our CEO, Mel Karam, please report it to customer services.
For more details and advice, head to our dedicated page on the matter
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