No Water / Poor Pressure in BS14, BS31, BS39, and BA2

04/07/2025

21:15

We have located a second burst within the Corston area that is causing some properties to have poor pressure or no water. Crews are currently on route with traffic management so repairs can be started safely. We are very sorry for the inconvenience and thank you for you continued patience. 

14:58

We are pleased to let you know that all properties should be back in water now.

Due to this work, you may also experience some discolouration to your water when the supply is restored. This is normally short lived as we carry out flushing of the water mains. Once the work is complete and your supply is restored, please allow time for us to complete the flushing and then run your first mains fed cold water tap for up to 30 minutes to clear any discoloured water in your pipes.

08:30

Crews are continuing to work on the burst main. Once the repairs have been finalised, we will start the process of recharging the mains. Thank you for your continued patience while our crews work hard to make this repair. 

03/07/2025

19:30

Crews are still on site commencing repair,  we have set up a water collection point where you can collect water from at the address below - thank you for your patience.

 Water collection point - Norton Malreward Village Hall on Church Road BS39 4EX 

18:00 

Crews are continuing to work on burst main through this evening . We appreciate your patience.

16:30

A increased pressure infusion has helped to bring more customers at higher elevations back in water, although at a lower pressure. Crews on site are continuing to work on the repair.  Thank you for your patience. 

13:45

Crews on site are continuing to work hard on alternative plans to bring water back to our customers. We are very sorry for the inconvenience and thank you for you continued patience. 

12:32

We are working on alternative plans to bring the water back on as there are technical problem with re-zoning  this area.

We will keep everyone updated in the next hour. Thank you very much for your patience. 

11:13

Our team is working on re-zoning, meaning that we are trying to bring water from other area in. We are hoping that this will restore some of your pressure back. Once the re-zone is in place, you may also experience some discolouration to your water when the supply is restored. This is normally short lived as we carry out flushing of the water mains. Once the work is complete and your supply is restored, please allow time for us to complete the flushing and then run your first mains fed cold water tap for up to 30 minutes to clear any discoloured water in your pipes. 

Thank you again for your patience.

10:13

Please be aware that we have closed Charlton Road and Fairy Hill for the burst main repair.
We also have 3-Way traffic lights set up temporarily at Hurley Lane junction of A37 to support the work.
We are working as quickly as we can to get the leak repaired and keep disruption to a minimum. We’re really sorry for any inconvenience this may cause you. Please allow extra time for journeys and avoid the area if possible while road closures and temporary lights are in place. 

08:50

Crews are still on site working on burst main. We are setting up temporary traffic lights to assist us with infusing mains within the area to help restore water to more of our customers and bottled water is being delivered to our most vulnerable customers in category 1 on our priority register. 

Thank you for your continued patience while we work on this repair. 

06:13

Our crew is still working on the burst main, and managed to restore water supply for most of the properties. Some properties may still have no water . We are sorry for any inconvenience caused.

02/07/2025

23:56

Due to a burst main in Queen Charlton area, you may experience no water or very poor pressure. Our crew is on route to investigate this. We will endeavour to restore your water as soon as possible. Thank you very much for your patience.  

No Water / Poor Pressure in BS37

04/07/2025
17:39
Due to complexity of this leak, we are anticipating a longer time to repair this leak. Our team is planning for alternative supply for properties without water.
Thank you very much for your understanding. 
 
14:55
Our crew managed to locate the leak and will start repairing the leak soon. This may affect your water pressure, we appreciate your patience. 
 
12:34
Our crew is still attempting to locate the leak, we have more teams out to support this. Thank you very much for your understanding. 

08:00
We are aware of a issue in Old Sodbury that is causing no water or poor pressure for customers in the area. We have crews on route to locate the issue and start repairs. We are sorry for any inconvenience caused.