Developer services

Whether you’re extending your home or developing a large scale property site, we can help you connect to our network - whatever your needs.

Popular services

New appointments & variants (NAVs)


Information and guidance on NAVs


Self Lay Provider (SLP)


Find out what SLPs can do for you


Charges &


What we charge developers and why 


Small scale projects


Advice for homeowners and builders


Large scale projects


Advice for large developments


I need something else


See our other developer services


Check the status of your application


If you have recently submitted an application for supply connection to our existing network (AFS), Lead replacement form or a Basic Supply Strategy enquiry you will have received an email inviting you to set up an account and password to check the status of your application.  If you have created your account you can also log in here.


Contact us about developments


Whatever your question, we're here to help...

All pre-development enquiries and mains applications from developers will be dealt with by our Developer Interface Team who will arrange for any required mains to be designed and priced, terms to be sent and the mains to be installed.

All enquiries from self-lay organisations and applications will be dealt with by our Development Services team who will produce or check the design of any required mains.  They will send out agreements and deal with the payments for any non-contestable work.

To discuss issues encountered onsite once mainlaying has begun, including changes to the design, you should speak to one of our Network Site Agent.  You will be notified of the person responsible for your site before work commences.  They will inspect the work as the installation progresses, go through your as-laid plans with you, arrange bacteriological testing and attend the pre-start meeting.  Weekly whereabouts should be sent to our Network Site Agent.

You should contact our New Supplies team about service connection issues.  They will inspect the supply pipes before connection, authorise the connection and deal with the invoices and payments connected with the services.

Georgia Cook – New Supplies Manager

Please address correspondence to the relevant department at:

Bristol Water
Bridgwater Road
BS13 7AT