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Water Resources

Managing our water resources is critical to what we do. Over the next 25 years our area will face increasing pressures due to growth and climate change. Find out how we plan for the future and have your say.

Water Resources Management Plan 2019

As a key part of long-term management and planning for public water supply, water companies are required to produce a Water Resources Management Plan (WRMP) and to update it every five years. Our last WRMP was published in June 2014, and we have now reviewed it using the latest information and assessment techniques in order to create an updated plan for 2019.

We carried out a public consultation process through which we asked our customers, stakeholders and regulators for their views on our draft Water Resources Management Plan 2019 over a period of 12 weeks during March to May 2018.  We have now produced a Statement of Response following that consultation, which sets out how we have taken on board the comments received and used them to develop our revised draft WRMP 2019.  The Statement of Response is available below:

We genuinely appreciate the time taken by our customers, stakeholders and regulators in responding to our draft WRMP19 and we welcome the positive contribution and direction that has helped us to refine our plan.  All the comments and representations have been taken into consideration in developing our revised draft WRMP19.

The Secretary of State will now review our Statement of Response, before directing us to publish our final plan and accompanying documents.

The documents uploaded for our public consultation are available below.


Download a copy of our Draft Water Resources Management Plan 2019...

Additional Documents

* Some details have been redacted (excluded) from these documents on security grounds, please find a statement regarding this below:

In order to maintain the security of the water we supply to our customers and in compliance with national security requirements as described in the Water Industry Act 1991 section  s.37(B), some minor details have been removed (or "redacted") from the Water Resource Management Plan documents that we have published.  The information we have redacted is mainly about site names (these are shown in our public consultation documents as site codes rather than site names), and we have also redacted a diagram of our water supply network.  Full details of these sites and diagrams are provided in the unredacted documents we share with our regulators, so that they receive all the information necessary for a detailed technical assessment of our plan.

Because we want our customers to have the most complete information possible on our plans for the future, we have tried to redact the minimum information necessary from the documents we have made available to the public.  If however you find that this makes the plan difficult to understand, please do not hesitate to contact us and we will be happy to discuss the best way to resolve any questions you may have.

We are also publishing some information requested by Ofwat, designed for companies as opposed to customers, in order to promote markets in water resources:

Water Resources Plan 2014 - 2019

Our Water Resources Plan sets out how we propose to manage these challenges while continuing to provide affordable bills and a reliable supply.