Evolution of the Social Contract

Bristol Water has joined forces with Wessex Water and Western Power Distribution to better support customers with dementia.

Most of the time, water bursts are pretty unpredictable. But there are a few occasions where we can estimate there’ll be a high volume, one of those occasions is sudden temperature changes.

We have just published our household charges scheme for 2021-22. This is something we do every year and you can take a look at the detail here.

I came on to the Board of Bristol Water in 2016 following an ownership change.  It is fair to say that Bristol Water faced a range of challenges at the time, having appealed the two previous price reviews to the Competition & Markets Authority (“CMA”), needing to close a significant efficiency...

Some of Bristol’s busiest areas are to benefit from eight new free-to-use water fountains, starting from this week, in a bid to fight against plastic waste.

Last updated: 9 April 2021

Please note: This page will change based on the latest updates from the Government. Please refer to the ‘last updated’ box above.

Vigo and Blagdon woods are the latest locations to be affected by a deadly disease running rampant in Ash trees across the country and beyond.

The disease is known as Ash dieback and experts believe 95% of UK trees will be lost to it this decade.

Every time we turn on a tap we take water from nature. A lot. On average customers in the Bristol Water area need somewhere in the region of 270 million litres a day! That’s 270,000 tonnes of water we take from the environment. This water is unfit for human consumption and requires energy and...

These have been really tough times for all of us, a global pandemic, furlough’s, working from home, our schools not always being open and all those fun things we enjoy have either stopped, re-started and stopped again under lockdown. So maybe it was a good time to launch our new suite of...