...Our journey continues...
We've been on a long journey with our customers as we've built our plans for the future. And the people of the West Country have sure had a lot to say, and we've learnt a lot from what they've been telling us. Here we present our plans for 2020 - 2025, which have been built with our customers. But this is just the start of the journey...
"It's time for the local water companies to take centre stage."
Download the Plan...
On 3 September 2018, all water companies in the UK submit their business plans for 2020 - 2025 to the water regulator, Ofwat.
In late January, Ofwat publishes its initial assessments of all the business plans.
In July 2019, Ofwat will have published its draft determination of all the business plans. Some draft determinations will be published in March/ April 2019.
In December, Ofwat publishes its final determinations.