Ongoing Incidents

22.11.2025

09:09

We are pleased to let you that this burst has been fixed overnight. Due to this work, you may also experience some discolouration to your water when the supply is restored. This is normally short lived as we carry out flushing of the water mains. Once the work is complete and your supply is restored, please allow time for us to complete the flushing and then run your first mains fed cold water tap for up to 30 minutes to clear any discoloured water in your pipes. 

Yet please be aware that  Kenn Road will remain closed until the excavation is fully reinstated. Thank you very much for bearing with us. 

21.11.2025

20:54

Due to a burst main in Clevedon(BS21) area, you may experience no water or very poor pressure. Our inspector is currently on site to investigate this. We will endeavour to restore your water as soon as possible. Thank you very much for your patience.  

------------

For other areas, if you are experiencing any issues with your water, such as a different taste or colour, please have a read of our handy Your Water FAQs. 

To find out more about how we manage incidents, please check out our incident management.