We don’t actually own all of the pipes our water moves through. The pipework inside your property boundary belongs to you or your landlord. That means if there’s an issue with it, you’ll need to speak with an approved contractor to get it sorted.
Shared pipework responsibility
The responsibility for some pipes outside your property could also be shared with a neighbour or neighbours. If they’re shared, then all or some of the property owners will be responsible for fixing any leaks.
Property |
Responsible for leak |
A |
1 |
B |
2 |
C |
3 |
B, C & D |
4 |
E |
5 |
B, C, D & E |
6 |
You are responsible for the supply pipe, from the point where it enters onto private land, from the street where our main is located. This could mean your supply pipe runs through third party land(s) but you will still be responsible for its repair. If the supply pipe feeds multiple properties a repair may be the joint responsibility of you and your neighbours.