25/06/2025

09:48

We managed to bring water back to most of the properties, but some of you are still out of water. Our crew's priority right now is to bring water back on for these properties. We will keep you updated on progress. We appreciate your patience. 

24/06/2025

18:00

Thank you for your continued patience while we work on this complex repair, crews are still on site and will be working until water supplies are restored. Sorry for any inconvenience caused. 

If you are able to purchase bottled water, we are able to reimburse up to the value of £10 with receipts. You can do this by emailing your full name, address and contact information to customer.services@bristolwater.co.uk or DM us on our social media channels. 

Thank you for your continued patience. 

16:45

Crews on site are continuing to work on a very challenging repair. The majority of customers should be back in water, although some may have reduced pressure. 

If you are able to purchase bottled water, we are able to reimburse up to the value of £10 with receipts. You can do this by emailing your full name, address and contact information to customer.services@bristolwater.co.uk or DM us on our social media channels. 

Thank you for your continued patience while our crews work on this repair.  

15:00 - Traffic update:

Please be aware, the lane closure on A4 Bath Road will remain in place over the next few days to allow us to fully reinstate the area after the repair has been completed.

We are working as quickly as we can to get the leak repaired and keep disruption to a minimum. We’re really sorry for any inconvenience this may cause you. Please allow extra time for journeys and avoid the area if possible while the lane closure is in place.

13:45

We are aware that some areas of Saltford may still be out of water, all other areas should be back in supply at a reduced pressure. Crews on site are continuing to work hard on the repairs to get everyone back in supply as soon as possible. 

13:30

Crews on site are still working on the repair. A lamppost and and railings have been removed to assist with access in conjunction with BANES. Majority of properties within the area should have water at a reduced pressure following a rezone and bottled water deliveries are still taking place for customers on our priority register.

Thank you for your continued patience.  

12:00 

Repairs are still ongoing and we have reopened 1 lane in both directions of the Keynsham Bypass. The rezone has now active for the majority of customers and you should start to see water return at a reduced pressure. Bottled water deliveries are ongoing for our most vulnerable customers. 

Thank you for your continued patience while these repairs are ongoing. 

10:30 

Crews on site are still working on the repairs and clearing the road so it can partially reopened. Thank you for your continued patience will we work on these repairs. 

09:30

Crews on site have put a rezone in place to help bring the majority of customers in the area back in supply although at a lower pressure. The estimated time for the rezone to take affect is 11am. For the small number of properties that the rezone will not help, we are arranging an alternative supply. 

We have arranged for a road sweeper to attend and help clear debris from the road which will help us to reduce the amount of traffic management from a full closure to 1 lane in both directions. Please still avoid the area where possible and plan ahead to avoid delays. 

Thank you for your continued patience while we work on this repair. 

06:59

Our crew is on site at the moment and will try to redirect the water from other areas into Keynsham and Salford. We are hoping this can bring pressure back for you. We appreciate your patience. 

05:15
We are aware of a Burst main on Broadmead roundabout which is causing no water or poor pressure in this area. We have a District Inspector onsite who is awaiting the arrival of our Crew - who will assess the burst main and look to start making the repair as soon as we can. 

We are sorry for any inconvenience this may cause 

24/06/2025

18:00

Crews on site are continuing to work on a very challenging repair. If you are able to purchase bottled water, we are able to reimburse up to the value of £10 with receipts. You can do this by emailing your full name, address and contact information to customer.services@bristolwater.co.uk or DM us on our social media channels. 

Thank you for your continued patience while our crews work on this repair.  

16:00

Crews on site are still working on the repair to help restore to the affected properties and have excavated a further 5 meters to help with this. Customers who are affected by the burst are being delivered bottled water. We are very sorry for the inconvenience caused and thank you for your patience while the repair is ongoing.  

13:00

Crews on site are experiencing difficulty with the excavation meaning there has been a delay to the repairs. Bottled Water is still being delivered to our vulnerable customers in the area. 

Thank you for your continued patience. 

10:30 

Crews on site are still working on the repairs. Thank you for your continued patience will we work on these repairs. 

09:30

Repairs are still ongoing to the burst main, with a current completion time of 2 hours. Bottled water has been delivered to our most vulnerable customers. 

Thank you for your patience while we continue to work on this repair. 

We are aware of a burst main which is causing no water or poor pressure to some properties within the area. We have a crew onsite ready to start making the repair as soon as possible. 

We are sorry for any inconvenience this may cause. 

24/06/2025

14:45

Crews on site have repaired the leak live and properties who were experiencing no water or poor pressure should see their supply start to return to normal. 

Due to this work, you may also experience some discolouration to your water when the supply is restored. This is normally short lived as we carry out flushing of the water mains. Once the work is complete and your supply is restored, please allow time for us to complete the flushing and then run your first mains fed cold water tap for up to 30 minutes to clear any discoloured water in your pipes. 

09:30 

We are aware of a large leak in the Oldbury area that is causing no water or poor pressure to some customers. We have crews on route to identify and make repairs.