Service Status

10:15

Crews on site have completed a second repair on the main and are slowly recharging the main. Properties should see their water slowly return. Thank you for your patience. 

Due to this work, you may also experience some discolouration to your water when the supply is restored. This is normally short lived as we carry out flushing of the water mains. Once the work is complete and your supply is restored, please allow time for us to complete the flushing and then run your first mains fed cold water tap for up to 30 minutes to clear any discoloured water in your pipes. 

08:45

The repair made by crews on site is unfortunately not holding when the main is recharged. They are currently working on a further repair before fully recharging the main again. Thank you for your patience while we continue to work on this repair. 

07:10 

We are aware of the issue in BS9, we currently have a crew on site commencing a repair, we are sorry for any inconvenience. 

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If you are experiencing any issues with your water, such as a different taste or colour, please have a read of our handy Your Water FAQs. 

To find out more about how we manage incidents, please check out our incident management.