Here for you

We're here to help if you or someone you know needs a little extra support. Whether it's help and advice around bills, or getting assistance for additional needs, we're here for you.

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Struggling to pay?

We’re Here for you

Our free Priority Services Register offers extra support, including meter readings, communication help and emergency water. 
If you’re struggling with bills, we have financial support schemes and flexible payment plans to help you get back on track.

See how we can help you to pay your bill

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Priority Services 

We’re Here for you

Support with your water bills.
If you’re struggling to pay your ongoing bills or are behind with your payments, we offer a range of support schemes and flexible payment plans to help you get back on track. Whatever your situation, we’re here to help.

Sign up for Priority Services

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Kidney Care UK, Bristol Water and Wessex Water partnership

Bristol Water, Wessex Water, and Kidney Care UK are working together to support people with kidney disease in the South West of England. Through the partnership thousands of people with kidney disease are able to receive financial help. Watch the video below to find out how we help those with kidney disease.