Cookie Policy

Our website uses cookies to distinguish you from other users of our website. A cookie is a small text file that is placed on your device to enable functionality and gather information about you and your use of our website. They are used to improve website performance and help us understand customer needs and requirements. They may also be used to provide more targeted and relevant advertising.

we use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website.
  • Analytical/performance cookies. They allow us to count the number of visitors, identify individual users, and see how users move around our website. We gather this information in order to analyse it and improve the way our website works, for example, by improving navigation and highlighting the information visitors find most valuable.
  • Functionality cookies. These are used to enable features on our website, such as Live Chat and Twitter. They may also include unique identifiers so that the website recognises you, keeps you logged in, remembers your preferences, and personalises content to you.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. This information is used to make our website and the advertising displayed on it more relevant to your interests.


The section below contains a full list of all the cookies used on the Bristol Water website, including third party cookies, and their purpose. Please note that Bristol Water has no control over third party cookies.

A full comprehensive list of the cookies we use on our website...

Bristol Water Cookies

A list of Cookies used by Bristol Water...


Strictly necessary - A cookie generated by applications using the PHP language. It is a general purpose identifier used to maintain us er session variable, often used to maintain the ‘logged in’ status.

__syn_authorization & synsess

Functionality - These cookies are used by the Live Chat feature. Expires within 24 hours.


Strictly necessary - This records whether you have accepted the website uses cookies.


Strictly necessary - Tests whether cookies have been enabled on the browser.

Google Analytics Cookies
HotJar Cookies
Twitter Cookies
Youtube Cookies

You may be able to block cookies through your browser settings; however, if you block all cookies (including essential cookies) you may not be able to access parts of our site all take advantage of full functionality.