Locate existing assets

For the location of your private pipework, you can contact your local District Council or check your house deeds.

• For maps of the location of our water mains which we're responsible for, please email mapping.services@bristolwater.co.uk providing the address and the postcode of the property.
• Solicitors and conveyancers looking for a basic water search (CON29DW) plot, please email mapping.services@bristolwater.co.uk. For full CON29DW (residential/Commercial) reports, please contact Wessex searches.
  
• For copies of our asset records for Section 50 licenses, NRSWA enquiries and C2 enquiries (preliminary highway scheme), please email services.nrswa@bristolwater.co.uk We also require that you provide a plan with the area of concern highlighted/circled. Alternatively, you can use the digdat Utilities facility once you have registered with them.

Should you be developing a site and are looking to understand where you can connect the site to and any assets crossing the site, please request a Basic Supply Strategy – details can be found at Pre Development Enquiries. Pre-development enquiries allow you to obtain the information you need to effectively and easily plan your development. 

We can help you decide, prior to purchase, whether developing a parcel of land is feasible and talk you through the three methods of installing the required water infrastructure – requisitioning, self-lay and NAV.

Should you require us to trace our assets, we offer a free dial before you dig service. Further information can be found at - landowner resources.

Although our current mainlaying specification is now different from this, the majority of the mains shown on our plans can be assumed to be at around these depths.

We do not normally keep records of service pipes. However, a number of such pipes may be indicated upon the ordnance survey sheets that we send out. No guarantee as to the accuracy of this information can be given.

If you are proposing to excavate in the vicinity of our apparatus or if, after having received your plan, you require further information concerning the section of service pipe belonging to the company, you should contact our customer service team and ask to speak to a Network Technical Manager or Network Administrator.

If you are proposing to construct something that would permanently and adversely affect one of our mains you should contact the Developer Interface Team and enquire about diverting it. Further information on diversions can be found at- Diversions

Please note that Bristol Water does not deal with enquiries concerning drainage/sewerage and we advise you to contact the relevant sewerage provider. In most cases this will be Wessex Water but it may also be Severn Trent Water or Thames Water.