Customer Care Plus

We try to care for all our customers and their families, offering extra consideration for those who are older, have a disability or have additional needs.

Our Customer Care Plus register means we can identify and respond quickly to the needs of customers who require extra care. The range of special services we provide are free of charge and are available to anyone living within our region, regardless of whether you are the bill payer.

Any information we receive will be treated in the strictest confidence. Only those staff that need to know will have access to the information you provide. For more information, please read our leaflet below:

Register for Customer Care Plus online

All fields with an asterisk (*) are required.

1 Your details

(at the top of your bill)

Date of birth

Enter postcode and find address

2 Are you or anyone in your home Yes No
Yes No Yes No Yes No Yes No Yes No Yes No
Yes No
Yes No Yes No

If yes, please fill in the following details for the person you would like us to send the bill

Enter postcode and find address

3 Password scheme

This information will be treated confidentially.

Yes No
4 Please enter the text you can see in the image below *