“Debt was something that happened to other people, not me. I’d never thought about it before…….speaking to the companies you owe money too makes you realise they only want to help” Jan from Bristol after we helped here repair her debt.
We have already assisted thousands of customers through a range of payment schemes. If you are struggling to make payments on your water bills, we can help you too.
Take a look at the options on the left hand menu. You can also give us a call on 0345 600 3 600 (Monday to Friday, 8am to 6pm) or email us at email@example.com to chat through the options.
These are designed to look at how you pay.
We can make short term changes to your payments if you find yourself in financial difficulties or we can look at having your payments come directly out of your benefits.
Click here to find out more about these ways to pay.
These consider your ability to pay and look to reduce your bill where possible.
They also consider vulnerable customers or low-income households and look to put a limit on the amount you pay.
Social Tariffs are also available to those on Pension Credits.
Click here to find out more about social tariffs.
Other ways we can help
Stay up to date with the latest Bristol Water updates
The economic regulator of the water sector, Ofwat, has today published a review of the freeze and thaw that resulted from the ‘Beast from the … Continue reading We performed well during Beast from the East
I’ve spent my week living with the same amount of water as people from other countries. On some days, I had as little as 4 … Continue reading Rob’s top 5 tips for saving water – Blog
Only 4% of the 150 litres of water we use each day is for drinking. The water industry is interesting as it is one of … Continue reading Saving Water
Whether you are having a family day out or taking part in one of the outdoor activities around the lake, our restaurants are the perfect … Continue reading Eating and Parking