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Submit a meter reading

Submit a meter reading
  • Your Details
  • Your Meter Reading

Before you start

Keep your meter readings up to date so you always pay accurately for the water you use.

Things to note before submitting...

  • If you have received a bill based on an estimated meter reading, please use the form below to submit your actual reading. We will produce an accurate bill within five working days.

  • We are only able to produce bills during your set billing months. If you would like to discuss your current water consumption or payments, please contact customer services from our contact us page.

  • If you are submitting a meter reading due to moving home then please instead fill out our Moving Home Form instead.

  • This form can only be used for household bills. If you hold a commercial account, please contact your water retailer directly.

Your details

You will find your 8 digit Customer Reference Number on your most recent water bill.
You will find this on your most recent water bill.
This is used if we need to contact you about the reading
This is used if we need to contact you about the reading