Customer Service Week is a national initiative that encourages organisations to focus on the way we think about and manage our customers.
Job swaps, looking at how we handle complaints and working collaboratively as an organisation are all topics we have covered. We have a great range of activities taking place throughout the week, with teams winning points and prizes for taking part and being nominated for excellent customer service.
The whole week is designed to allow us to recognise and celebrate excellent customer service, furthering our understanding of this and gathering ideas for improvement for internal and external customers.
Further information on National Customer Services week can be found here.
Stay up to date with the latest Bristol Water updates
I’ve spent my week living with the same amount of water as people from other countries. On some days, I had as little as 4 … Continue reading Rob’s top 5 tips for saving water – Blog
So, over the past week, I have been living with less water than the average Brit. Why? Mainly because I don’t keep my mouth shut … Continue reading Living with less water – Blog
Only 4% of the 150 litres of water we use each day is for drinking. The water industry is interesting as it is one of … Continue reading Saving Water
Whether you are having a family day out or taking part in one of the outdoor activities around the lake, our restaurants are the perfect … Continue reading Eating and Parking