Bristol Water Help & Support
Go to Bristol Water website
Your water
Your water
Supply issues
What's in your water
New connections and supplies
Your bill
Payments
Extra help and payment plans
Moving home
Charges
Your e-billing account
Metered and rateable value bills
Direct Debit
Your home
Metering and water saving
Water efficiency
About us
Getting in touch
Strategy and business plan
Company details
Out in the field
Additional support
How-to guides
Report an issue
Contact or register
Billing
Domestic supply
In your home
Business & developer FAQs
Mains and mainlaying FAQs
Contaminated land FAQs
Plumbing FAQs
Before I apply FAQs
Connection charges FAQs
Applications FAQs
Getting a quote FAQs
Laying your service FAQs
Connection FAQs
Business FAQs
Other business & developer FAQs
Back to home
Bristol Water Help & Support
Your water
Your water
Supply issues
What's in your water
New connections and supplies
Your bill
Payments
Extra help and payment plans
Moving home
Charges
Your e-billing account
Metered and rateable value bills
Direct Debit
Your home
Metering and water saving
Water efficiency
About us
Getting in touch
Strategy and business plan
Company details
Out in the field
Additional support
How-to guides
Report an issue
Contact or register
Billing
Domestic supply
In your home
Business & developer FAQs
Mains and mainlaying FAQs
Contaminated land FAQs
Plumbing FAQs
Before I apply FAQs
Connection charges FAQs
Applications FAQs
Getting a quote FAQs
Laying your service FAQs
Connection FAQs
Business FAQs
Other business & developer FAQs
Your water
Supply issues
My water tastes/smells like TCP
My water is yellow/ orange/ brown
What is flushing?
My water tastes/smells woody
My water tastes/smells metallic
My water tastes/smells like fuel
My water tastes/smells earthy/musty
My water smells/tastes like chlorine
My water is blue or pink
Why is my water not working?
I have high water pressure at my home
What if I have low or no water pressure?
Are there interruptions or activities in my area?
My water is cloudy
See more
What's in your water
What's in my water?
What causes hard water?
Can I soften my water?
What quality tests are carried out on the water?
Who is responsible for my lead supply pipe?
How can I reduce the amount of lead in my water?
Is there fluoride in the water?
Is there lead in my water?
Is there chlorine in my water?
Why is my water discoloured?
My water tastes different to normal
Is tap water safe to drink during the Coronavirus outbreak?
See more
New connections and supplies
Standpipe hire FAQs
How can I get a water supply to a field?
How do I apply for a new connection?
Can I buy a hydrant or standpipe?
