How can you help customers with particular needs?

If you have additional needs due to your age, ill health, a disability, mental illness or particular needs, please register for Priority Services (formerly Customer Care Plus) so that we can take this into account. Our Priority Services register means we can identify and respond quickly if you need extra care. The range of additional services we provide are free of charge and are available wherever you live within our region, regardless of whether you're the bill payer. Find out more and sign up here. priority services