Lead & Iron Replacement
Want to replace your lead or iron pipes? Please read the Lead Pipe Replacement information below which explains our Lead Replacement Procedure.
Please complete an application form online or if you prefer you can download a form and either email or post it to us.
Our email address is firstname.lastname@example.org
Please post to:
If you have immediate concerns about the concentration of lead in your water supply you should contact our Customer Services Department on 0345 702 3797. They will arrange for a water sample to be taken from your property and tested free of charge.
For more information about lead in your water supply, please also see the water quality section of this website.
From April 2018 all Developers working with Bristol Water may be contacted by our regulator, Ofwat, to ask for feedback on Bristol Water and the service we provide. If you do not want to be contacted please inform a member of our Development Service or New Supplies team and we will pass that on to Ofwat.