Lead & Iron Replacement

Want to replace your lead or iron pipes? Please read the Lead Pipe Replacement information below which explains our Lead Replacement Procedure.

Update: 23/06/20 - We are now starting to accept lead replacement applications again. We’d normally provide you with a new connection within 21 days of the final inspection, however due to the high volume of applications we have to process, this may now take up to 3 months. Thank you for your patience.


Lead and iron were commonly used on water supply pipes until the 1960s. It has been found that although we treat the water to minimise it, small amounts of lead can find their way into the water, as can rust from the iron pipes. These pipes are older and they are more prone to leaking. Additionally, as they are smaller they have a poorer water flow.