New Supplies & Connections
Find out more information on how to apply for a new water supply...
Coronavirus update
05/01/21 – Following the recent lockdown announcement and updated COVID19 guidance, we are not currently accepting any new applications for lead replacements. We will continuously review this decision in line with any government changes to the guidelines and open again for applications as soon as it is safe to do so. Any existing lead applications will remain open and we will contact you shortly to discuss the next steps.
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New Connections
05/01/21 – Following the recent lockdown announcement and updated COVID19 guidance, we are not currently accepting any new applications for lead replacements. We will continuously review this decision in line with any government changes to the guidelines and open again for applications as soon as it is safe to do so. Any existing lead applications will remain open and we will contact you shortly to discuss the next steps.
Here is how to apply for a new water supply. you will also find information on the replacement of lead and iron service pipes and shared service pipes.
To submit an application please complete the application form at the bottom of this section, there is also more information available in the New Connections Pack which you should read prior to application.
All the information in the relevant sections listed to the left, can help you make the right choice when contacting us and help you complete the forms accurately, saving you time later on.
Get in touch
Email Us
Email us and let us help you with your query.
Call Us
Call our dedicated team to discuss your query.
0345 602 8022
Write to us at:
New Supplies Team
Bristol Water Plc
Bridgwater Road
Bristol
BS13 7AT