New Supplies & Connections

Find out more information on how to apply for a new water supply...

Coronavirus update

Update: 04/11/20 – We are still accepting new Lead Replacement Applications and will process them and provide you with an Application Number as normal, but due to the current Covid 19 restrictions there will now be a delay contacting you to arrange the first site visit as access to the property is required.   We will contact you to arrange a visit once we are able to. Thank you for your patience.

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Online Application

New Connections Pack

Our Enforcement Policy

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New Connections

New Connections

Here is how to apply for a new water supply. you will also find information on the replacement of lead and iron service pipes and shared service pipes.

To submit an application please complete the application form at the bottom of this section, there is also more information available in the New Connections Pack which you should read prior to application.

All the information in the relevant sections listed to the left, can help you make the right choice when contacting us and help you complete the forms accurately, saving you time later on.

Lead Replacement
Separate or re-route your supply
Trough Supply
New Builds

Get in touch

Email Us

Email us and let us help you with your query.

Call Us

Call our dedicated team to discuss your query.

0345 602 8022

Write to us at:

New Supplies Team
Bristol Water Plc
Bridgwater Road
BS13 7AT