What should I do if a water official is asking to enter my property?

If someone comes to your property, asking to check your water supply, our advice is to: Check their ID carefully. Any genuine visitor, including Bristol Water employees, will expect and welcome this. Carefully check their name, photo and company markings. If you think the caller isn't genuine, please let us know. We've got a leaflet regarding bogus callers that you can read here: Bogus callers