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Would you risk your life for a quick dip?

It’s a hot, sticky summer’s day. Even the shade isn’t cool enough and you start to feel a little faint, a bit dizzy – what you wouldn’t give just to cool off a bit. It feels like a long day but you’ve just been relaxing, so why does it feel so tiring? Suddenly your pace…

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Why do water mains burst more during winter months?

During winter months we see a lot more burst mains and leaks on our network. In the last five years we have spent £220 million renovating and replacing mains to reduce interruptions to supply. But we can’t replace the whole network at once, so it is likely that during the colder months we will see…

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What is a ‘rezone’?

What do we mean by “rezoning”? When we get reports of customers with no water our first thought is “how do we get the water back on” rather than how do we fix the burst main. When there has been a burst main that is causing people to be without water the majority of the…

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How we fix a burst main

So how do we fix a burst water main? We know how important water is to your daily life. It’s not just for drinking; it’s for cooking, cleaning, washing, flushing the toilet, and having water supplied to your home simply makes life better. Water supply interruptions only affect a small number of our customers every…

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Thoughts on why innovation is important to all of us

What do swarms, memes, genes and waves have in common?… Look at this picture. What do you see? Imagery ©2018 Google, Map data ©2018 Google This isn’t a bizarre test of your psyche and you probably won’t know the answer unless you’ve worked in the water industry. This is a picture that has fascinated me…

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The Future isn’t real…

…thoughts on an information based future. It’s the weekend, it’s blowing a gail, the temperature hasn’t been in double digits for a few weeks now and it’s definitely going to rain later. Time to hit the beach! Why would I do this? Because I’m obsessed with collecting better data. What?! Let me explain… For Christmas…

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Failing fast is for failures… …let’s learn instead

The Russians are good at thinking outside of the box. In the 1940s the Russian army trained an elite force of dogs to run under enemy tanks carrying explosives to target the weak underside of those tanks. However, when deployed in the field the dogs ran towards the familiar noise of the Russian’s diesel engine…

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Dynamic District Meter Areas

In the early 1990’s the concept of managing water supply networks through discrete network areas called District Meter Areas (DMA) became fashionable and was adopted across the industry. DMAs allowed water companies to manage leakage, and they’ve been very effective. They work by essentially capping areas of the network with values. These values can be…

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Meaningful work

Image of a man refilling his bottle at the bristol water bar

I was listening to Adam Buxton interviewing Diane Morgan, not your usual place for work advice, and I don’t think they were planning on helping someone working in the utilities sector, but they did. When asked about how she writes, she’s a comedian and an actress in case you didn’t know, she responded with “I…

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