fbpx
There are currently 2 live water incidents

Posts by Rob Ellis

Access to lakes and reservoirs closed

We’ve made the decision to close the car parks at our reservoirs and lakes from Monday 23 March. Given the current Government advice around social distancing we feel this is the best thing to do to help stop the spread of coronavirus. It’s with a heavy heart that we do this, as we know being…Read More

Business plan update

In 2019, we submitted our five-year business plan, “Bristol Water For All”, to the water industry regulator Ofwat. This plan sets out our five-year price and service levels for our customers for the period 2020 – 2025. In December 2019 we received Ofwat’s final determination on our business plan. Having considered Ofwat’s determination carefully, it…Read More

Bristol Water gets new partners to deliver for people

Bristol Water awards £75million in contracts to Lewis Civil Engineering and Gallagher through an innovative new delivery model.   Today, 1 October, we can announce the award of new Network Maintenance Partnership Contracts worth £75million as the latest milestone in implementing our new delivery model. Lewis Civil Engineering and TK Gallagher will work with us…Read More

Social Contract for Water: Evolution or Revolution?

In January 2019 we published our social contract which sets out our framework to deliver our purpose. Our social contract will continue to evolve as we work with our customers, employees, stakeholders, and other organisations.   Ahead of the official launch of our social contract on Thursday 28 February, where we will bring together people…Read More

Bristol Water publishes the water industry’s first Social Contract

Following over a year of discussion and countless conversations with the people of the West Country, Bristol Water has today published its much anticipated Social Contract “This social contract is a massive step forward for us as a company but also for the industry. It reflects our purpose to have a positive impact for society…Read More

Why do water mains burst more during winter months?

During winter months we see a lot more burst mains and leaks on our network. In the last five years we have spent £220 million renovating and replacing mains to reduce interruptions to supply. But we can’t replace the whole network at once, so it is likely that during the colder months we will see…Read More

What is a ‘rezone’?

What do we mean by “rezoning”? When we get reports of customers with no water our first thought is “how do we get the water back on” rather than how do we fix the burst main. When there has been a burst main that is causing people to be without water the majority of the…Read More

How we fix a burst main

So how do we fix a burst water main? We know how important water is to your daily life. It’s not just for drinking; it’s for cooking, cleaning, washing, flushing the toilet, and having water supplied to your home simply makes life better. Water supply interruptions only affect a small number of our customers every…Read More