There are currently 3 live water incidents

Our Leadership

Every day, 1.2 million people in the city of Bristol and surrounding areas rely on us for clean, fresh drinking water, but we go so much further, improving our community and the environment.

Our Executive Team

Mel Karam

Mel Karam - Chief Executive Officer

Mel joined the organisation in April 2017 from KPMG International where he was a Partner and Global Head of Asset Management. With over 30 years of experience, Mel has a proven track record in asset management and capital delivery in the power and utility industry.

Ben website

Ben Newby - Chief Customer Officer

Ben has worked directly for Bristol Water for the past 5 years and before being appointed to his current position in 2015 was Director of Business Improvement and IT.

Geraldine website

Geraldine Buckland - Director of People

Geraldine joined Bristol Water as Director of HR and H&S in 2016. She has worked as a member of both executive and non-executive Board teams for more than 10 years.

Iain website

Iain McGuffog - Director of Strategy & Regulation

Iain McGuffog took up the post of Director of Strategy and Regulation at Bristol Water and joined its Executive team in October 2017.

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David Smith - Director of Asset Management

David joined Bristol Water as Asset Management Director in July 2017, following senior roles at Southern Water, Mott MacDonald and Severn Trent Water.

Corporate Governance

We are committed to high standards of corporate governance, which are critical to our business integrity, and to maintaining customer and stakeholder trust in us.

We expect all our directors, employees and suppliers to act with honesty, integrity, fairness and respect. To support our governance, we have chosen to develop and adopt our own Corporate Governance Code which brings together both the UK Corporate Governance Code and Ofwat’s Principles of ‘Board leadership, transparency and governance’.