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There are currently 2 live water incidents

In an emergency, could you find your stop tap?

Imagine this: it’s a Sunday morning, you’re half asleep, your head’s a bit sore after last night and all you want is a big, hot mug of coffee, to lounge about in your pyjamas all day and watch TV. You sleepily walk into the kitchen and there’s water everywhere, something’s leaked or burst then you…Read More

Predicting water usage from past data

Child playing with water in the garden
Since the very beginning of humanity, we’ve relied on water for our daily lives.  In fact, 60% of our whole body is water! Settlements throughout history have always developed around fresh water sources and Medieval Bristol was no different with early wells dug down in Castle Park and Wine Street (as they are now known).…Read More

What does the Priority Services register mean?

At the minute it feels like we’re being bombarded with messages about COVID-19 and ways businesses can help us ‘during these unprecedented times’. And we know that we’re probably one of those businesses. So, we’re going to layout what our Priority Services register actually is and how it can help you. What is the Priority…Read More

Algae warning issued to dog walkers and lakeside visitors

If you’re one of the thousands planning to soak up the sun at local beauty spots like Chew Valley or Cheddar Lake this weekend, Bristol Water is warning to stay safe and stay out the water. High levels of blue-green algae have been reported across Chew Valley Lake, Litton Lake, Cheddar Lake and Barrow Tanks.…Read More

Be aware of bogus callers

Bogus callers
Bogus callers pretending to be from utility providers are still active – even during the Covid-19 outbreak. Today, we’ve received a report of a water softening company claiming to need to enter a home on behalf of us. To prevent the spread of Covid-19, we’re currently not entering customer homes unless there’s a genuine emergency,…Read More

5 ways to improve biodiversity in your garden

I love having biodiversity and wildlife in my garden, I always try and keep the bird feeders topped up and leave a dish of water out during the summer months. I even try and make an effort to create a welcoming refuge for hedgehog hibernation, and on more than one occasion have been tempted to…Read More

What is a social contract anyway?

If you’ve been following us over the last two years, you probably would have seen or heard the words ‘social contract’. But what do these words really mean? Our social contract is an actual document, a promise we’ve made and signed to play a more active role in our community and improve the lives of…Read More

What’s a Biodiversity Index, and why does it matter?

How to measure the quality of your natural environment We score everything, don’t we? Not just as a company, but as people too. “Out of ten, right, what would you give that film?”, “we went on holiday to a five star resort”, “I cannot BELIEVE Michelle Visage only got a 32 for her vogue routine…Read More