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Archive for February 2019

What do Bristol and Amsterdam have in common?

What do the cities of Bristol, Amsterdam, Brussels, Helsinki and Seville have in common? Vibrant culture? Stunning architecture? Fascinating history? Great food? A love of sport? All of course true, but perhaps less well known is that all are served by water companies with around one million consumers. Bristol Water is one of the smaller…

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Social Contract for Water: Evolution or Revolution?

In January 2019 we published our social contract which sets out our framework to deliver our purpose. Our social contract will continue to evolve as we work with our customers, employees, stakeholders, and other organisations.   Ahead of the official launch of our social contract on Thursday 28 February, where we will bring together people…

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The Origins of Social Contract Theory

Introduction Our social contract reflects our purpose to have a positive impact for society in what we do, building trust beyond the delivery of pure and reliable water supplies.  But what does a ‘social contract’ mean? Where did it come from? The term ‘social contract’ may be fairly new to those of us in the…

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Customer Charges for 2019/20

We have today published details of our customer charges for 2019/20. These are available on its website at www.bristolwater.co.uk/charges-in-detail The published charges show an increase in the average annual bill paid by household customers of 3.6%, to £189, in line with the industry average, as shown at www.discoverwater.co.uk/annual-bill. Despite these latest increases, our charges are…

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