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Access to lakes and reservoirs closed

By Rob Ellis | March 23, 2020
We’ve made the decision to close the car parks at our reservoirs and lakes from Monday 23 March. Given the current Government advice around social distancing we feel this is the best thing to do to help stop the spread of coronavirus. It’s with a heavy heart that we do this, as we know being…Read More

Coronavirus customer update

By Sharna Smith | March 18, 2020
Last updated: Monday 30 March 2020 Please note: we will update this article daily with our latest updates. This is a difficult and unknown time for everyone, but we are doing everything we can to keep your water on and maintain our usual service. We’re closely following government health advice and responding accordingly to the…Read More

Water meters aren’t a bad thing

By Alex Ryder | March 10, 2020
Don’t be afraid of the big bad wolf If you live in our water region, chances are you’ve seen (or maybe even met) Peter the Meter. He’s our friendly Chief Metering Officer and is here to help us spread the message that water meters are good news. They’re good news for our planet and for…Read More

Business plan update

By Rob Ellis | February 13, 2020
In 2019, we submitted our five-year business plan, “Bristol Water For All”, to the water industry regulator Ofwat. This plan sets out our five-year price and service levels for our customers for the period 2020 – 2025. In December 2019 we received Ofwat’s final determination on our business plan. Having considered Ofwat’s determination carefully, it…Read More

Spend a fiver, save nine thousand: here’s how to get winter ready

By Sharna Smith | November 13, 2019
Cracked pipes frost
With forecasts of cold weather on the way and Christmas markets in full swing, Bristol Water is appealing to homeowners to take some cheap and simple steps to winter proof pipes. According to the Association of British Insurers, the average household burst will set you back £8,800. Ben Newby, Bristol Water’s Chief Customer Officer, said:…Read More

Peter the Meter’s guest appearance at Clifton fountain launch

By Bethan Stone | October 4, 2019
Peter the Meter at Bristol Water's Clifton fountain launch
Today, we officially unveiled our latest free to use water fountain in Bristol with a very special guest appearance from… Peter the Meter! To celebrate the launch of our ‘Life’s sweeter with a meter’ campaign, Peter the Meter was invited to unveil the fountain to the public on Queens Road, Clifton. The soon-to-be local celebrity…Read More

Bristol Water gets new partners to deliver for people

By Rob Ellis | October 2, 2019
Bristol Water awards £75million in contracts to Lewis Civil Engineering and Gallagher through an innovative new delivery model.   Today, 1 October, we can announce the award of new Network Maintenance Partnership Contracts worth £75million as the latest milestone in implementing our new delivery model. Lewis Civil Engineering and TK Gallagher will work with us…Read More