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Cheddar reservoir closing during hot weather “to protect lives”

By Sharna Smith | July 7, 2020
Cheddar reservoir
Cheddar reservoir status: currently open Cheddar reservoir will be shut to visitors during periods of hot weather due to a spike in anti-social behaviour. The decision comes after a drastic increase in people swimming, drinking, littering and gathering at the lake, and will shut during periods of hot weather. Steve Smith, Head of Recreations at…Read More

What does the Priority Services register mean?

By Bethan Stone | June 29, 2020
At the minute it feels like we’re being bombarded with messages about COVID-19 and ways businesses can help us ‘during these unprecedented times’. And we know that we’re probably one of those businesses. So, we’re going to layout what our Priority Services register actually is and how it can help you. What is the Priority…Read More

Algae warning issued to dog walkers and lakeside visitors

By Sharna Smith | June 26, 2020
If you’re one of the thousands planning to soak up the sun at local beauty spots like Chew Valley or Cheddar Lake this weekend, Bristol Water is warning to stay safe and stay out the water. High levels of blue-green algae have been reported across Chew Valley Lake, Litton Lake, Cheddar Lake and Barrow Tanks.…Read More

Be aware of bogus callers

By Sharna Smith | June 23, 2020
Bogus callers
Bogus callers pretending to be from utility providers are still active – even during the Covid-19 outbreak. Today, we’ve received a report of a water softening company claiming to need to enter a home on behalf of us. To prevent the spread of Covid-19, we’re currently not entering customer homes unless there’s a genuine emergency,…Read More

5 ways to improve biodiversity in your garden

By Bethan Stone | June 10, 2020
I love having biodiversity and wildlife in my garden, I always try and keep the bird feeders topped up and leave a dish of water out during the summer months. I even try and make an effort to create a welcoming refuge for hedgehog hibernation, and on more than one occasion have been tempted to…Read More

What is a social contract anyway?

By Bethan Stone | May 29, 2020
If you’ve been following us over the last two years, you probably would have seen or heard the words ‘social contract’. But what do these words really mean? Our social contract is an actual document, a promise we’ve made and signed to play a more active role in our community and improve the lives of…Read More

What’s a Biodiversity Index, and why does it matter?

By Bethan Stone | May 28, 2020
How to measure the quality of your natural environment We score everything, don’t we? Not just as a company, but as people too. “Out of ten, right, what would you give that film?”, “we went on holiday to a five star resort”, “I cannot BELIEVE Michelle Visage only got a 32 for her vogue routine…Read More

NHS bill rebate announced

By Sharna Smith | April 15, 2020
More than 5,000 frontline NHS workers that are required to wash their uniform at home and more often during the current coronavirus (Covid-19) outbreak have applied for a water bill rebate from Bristol Water and Wessex Water. The water companies joined forces to introduce support for those NHS individuals on a water meter who would…Read More