The water we supply should arrive at your tap clear and bright. However, occasionally the water can appear discoloured or cloudy, or you may notice a stain or colouration to surfaces that regularly come into contact with the water. The issue may be due to a burst main, work we are carrying out on the mains network, or building work in your property.
We appreciate that this can be concerning for you. This section identifies some of the more common causes that can change the appearance of the water and how it can be resolved.
Stay up to date with the latest Bristol Water updates
Bristol Water has partnered with Refill Bristol for a summer of events and activities designed to get people hydrating when on the move, for free! … Continue reading Stay Hydrated on the go with the Refill Bristol App
We want everyone to enjoy visiting the Lakes and most importantly we want you to stay safe. Swimming in reservoirs is dangerous. These are operational … Continue reading Keeping you safe at the lakes
For over 100 years our lakes have given anglers the opportunity to enjoy fly fishing close to nature in peaceful surroundings. We strive to make … Continue reading Fishing
Peaches Golding OBE has been appointed as Independent Chair of Bristol Water’s Challenge Panel, tasked with ensuring customer’s views are at the heart of our … Continue reading Bristol Water appoints new customer champion