Contact us about connections

If you have any queries about new service connections, lead replacements, or the separation of shared supplies, you can contact us by phone, email or post.

When contacting us about an existing application, please quote your 5-digit “Application for Supply” number, so that we can locate your details quickly.

phone: 0345 602 8022*


Or write to us:

New Supplies Team
Bristol Water plc
Bridgwater Road
BS13 7AT

*Monday – Friday, 8am – 4:30pm