Leakage allowance form

Leakage allowances
Apply for a leakage allowance
Your Details
About the Leak
In certain circumstances we reduce charges due to leakage. If you’re a household customer, you can apply for a leakage allowance by completing our online form. If you’re a business customer, please contact us by email at leaks@bwbsl.co.uk or on 01275 881 321 (Monday to Friday, 8:30am to 4:15pm) to apply. Please note that fields marked with an asterisk (*) are mandatory.
You cannot apply for a leakage allowance online. Please contact us and we will be happy to help.