We are committed to offering you the best service possible. We have processes in place to ensure that our service comes up to standard and offer help and advice to our customers.
A range of alternative tariffs are available for customer who might be struggling to pay their bills.
We also actively seek feedback from customers, are you interested in becoming a member of our customer feedback panel?
Stay up to date with the latest Bristol Water updates
Bristol Water’s pop-up Water Bar has been shortlisted for the Water Industry Achievements Awards’ Community Project of the Year Award. The event – celebrating and rewarding … Continue reading Water Bar shortlisted for water industry award
Bristol Water is giving its transgender community a choice of three new gender-neutral titles, as part of improving customer experience. Bristol Water has followed the example … Continue reading Bristol Water offers gender-neutral titles for its customers