We are committed to offering you the best service possible. We have processes in place to ensure that our service comes up to standard and offer help and advice to our customers.
A range of alternative tariffs are available for customer who might be struggling to pay their bills.
We also actively seek feedback from customers, are you interested in becoming a member of our customer feedback panel?
Stay up to date with the latest Bristol Water updates
Bristol Water welcomes new CEO Mel Karam has joined Bristol Water Plc as Chief Executive Officer. Mel Karam brings over 25 years’ experience and a … Continue reading Corporate announcements
The Northbound carriageway of the A38, Gloucester Road is now open following last weeks burst main. Repairs had been expected to last until Tuesday 28 … Continue reading Burst water main on Northbound A38, Gloucester Road