We are committed to offering you the best service possible. We have processes in place to ensure that our service comes up to standard and offer help and advice to our customers.
A range of alternative tariffs are available for customer who might be struggling to pay their bills.
We also actively seek feedback from customers, are you interested in becoming a member of our customer feedback panel?
Stay up to date with the latest Bristol Water updates
Work has started this week to reopen the popular Strawberry Line near Winscombe following the completion of a £27million project to improve water supplies. The … Continue reading Reinstatement of the Strawberry Line has started
We are looking for five – six local social media influencers to work with on our social and community programme. We will be running a … Continue reading Go Social Jam: Call out for local social media champions
Only 4% of the 150 litres of water we use each day is for drinking. The water industry is interesting as it is one of … Continue reading Saving Water
Whether you are having a family day out or taking part in one of the outdoor activities around the lake, our restaurants are the perfect … Continue reading Eating and Parking