We are committed to offering you the best service possible. We have processes in place to ensure that our service comes up to standard and offer help and advice to our customers.
A range of alternative tariffs are available for customer who might be struggling to pay their bills.
We also actively seek feedback from customers, are you interested in becoming a member of our customer feedback panel?
Stay up to date with the latest Bristol Water updates
The Sugar Smart Bristol campaign, part of Jamie Oliver’s Food Revolution, has joined Bristol Water and City to Sea to relaunch the award-winning Bristol Water … Continue reading Bristol Water joins Jamie Oliver’s Sugar Smart this summer
Our newly redesigned annual magazine WaterTalk is out now with an interview with Bristol Water Chief Executive Mel Karam and the latest customer news and features. … Continue reading Our annual WaterTalk has landed
Only 4% of the 150 litres of water we use each day is for drinking. The water industry is interesting as it is one of … Continue reading Saving Water
Whether you are having a family day out or taking part in one of the outdoor activities around the lake, our restaurants are the perfect … Continue reading Eating and Parking